Skip to Main Content

Kaltura Help Guide

Moving Videos from the Zoom Cloud to Kaltura

Mount Holyoke provides two major tools related to video: Kaltura and Zoom. Zoom has robust features for video conferencing, but is not equipped or intended to provide long term storage or delivery of video content.

Kaltura is the College's platform for storing and reusing curricular, community, and administrative video content. All Zoom Cloud recordings are copied over to Kaltura automatically, where they are added to the Kaltura account of the meeting host. These copies are accessible to users both in the “My Media” tab within Moodle and by logging in at

The college’s storage capacity in Zoom cloud storage is limited. In order to meet the ongoing needs of the College community, Zoom Cloud recordings will be automatically deleted thirty (30) days after they were first created. The Zoom Cloud is a short-term solution with limited storage capacity; that capacity needs to be prioritized for those accessibility workflows that cannot be completed via other platforms. 

What does this policy mean for you?

  • If you use Kaltura to manage your Zoom recordings, or if you have been storing Zoom recordings to your computer, this policy will NOT change your workflow.
  • Any recordings created in Zoom in September 2020 or after will have automatically been copied to Kaltura.
  • If you have items in your Zoom Cloud storage that were created prior to Mount Holyoke’s adoption of Kaltura in August of 2020, you may need to move them from short-term Zoom Cloud storage to long-term Kaltura storage.

Read on for more information on how to address this issue!

Step 1: Check

Are your Zoom videos already stored in your Kaltura account?

Right now, recording to the Zoom Cloud automatically creates a copy of the video in your Kaltura account. 

You can access your Kaltura account in two ways: from the “My Media” tab in Moodle, or at Our storage space in Kaltura is not limited, so you should plan to keep the Kaltura copy, but delete the one in Zoom Cloud storage. 

A side-by-side comparison can help you determine whether there are any orphan videos in the Zoom Cloud that you need to save before deleting.

  1. Log into Zoom at

  2. Choose "Recordings" at the left:

  3. This will display a chronological list of videos (most recent content first). Click the Export button to download a list of all your videos in spreadsheet format, if that is easier for you.

  4. Log in to Moodle

  5. Click on “My Media” to view your Kaltura account.

  6. Your Kaltura account will also display a chronological list of videos (most recent content first).

Any videos that appear in “My Media” can be deleted from Zoom.

Any videos that appear in the Zoom list but not the Kaltura list should be backed up. See Step 2 below.

Step 2: Download From Zoom

If you find items in your Zoom Cloud that aren't in your Kaltura My Media account, you will need to download those from the Zoom Cloud and upload them to Kaltura. Here's how to download from

  1. Make a new folder on your computer to store the videos in.

  2. If you’re not already there, log into your Zoom account, and find the Recordings link in the left sidebar.

  3. For desired videos, select "More" and then "Download"

  4. For each of the 3 files (video+audio, only audio, and transcript) select the appropriate folder and click save.

Step 3: Upload to Kaltura My Media

Ready to upload those videos from the Zoom Cloud to Kaltura?

First, visit the "My Media" tab in Moodle, or log in at

Then select the "Media Upload" feature. You can find it under your list of options to add video.

On the next page, you can either drag and drop your video file, or click "Choose a File to Upload" to browse your computer.

Your file may take a few minutes to upload, depending on the length, and you will notice that the file loads in bursts. You can add a title and description while you wait for it to load. Be sure to click Save when you're done!

More about uploading to Kaltura is available elsewhere in this guide.

Step 4: Delete Videos From Zoom

In Zoom, once you’ve backed up your videos, choose More > Delete for the videos you are removing.

MHC Accessibility Barriers Form