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This is the stand-alone guide for Zotero.

Helpful links to Zotero's Knowledge Base pages

Other browsers

If you're using Internet Explorer or a mobile browser, you can still save items to your Zotero library. A free Zotero account is required.

The Zotero Bookmarklet works with all desktop browsers and most mobile browsers (including Safari for iPad and the Android browser).

Visit the Zotero Bookmarklet page for installation instructions for your particular browser or device. You won't have to install any software -- just the bookmarklet!


Zotero recommends taking the following steps to troubleshoot problems:

  1. Updating Zotero: First, check to see which version of Zotero you are running. This is done by selecting "About Zotero" from the Zotero menu on a Mac or from the Help menu on a Windows or Linux computer. If you are not running the latest version, upgrade Zotero.
  2. Checking the troubleshooting pages: Zotero maintains a Knowledge Base through which you can search for the problem affecting you. Zotero also maintains troubleshooting pages that are specific to certain problems:
  3. Searching the forums: Check to see if your problem has been noted (and possibly resolved) in the Zotero forums.
  4. Posting to the forums: After you create an account, read the forum guidelines, and review the procedures for reporting problems, you can post to the forums yourself. For more information, see the documentation about how Zotero support works.
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